Retracting a Ticket
I opened a ticket in regard to payment with low priority. My credit and debit cards were not going through. This ended up being a problem with my bank even though I had things work before and after my...
View ArticleTicketing system
Hi,I am getting this error, when I try to submit ticket or reply: ERROR: You do not have enough permissions to access this page. Please log in by entering your Email Address and Password.Then I login...
View ArticleProblem submitting a ticket for urgent support
HI there, I need to submit a ticket to request some urgent support from WebFaction. Every time I try, an error message appears saying I've missed one field. I've checked and rechecked and I've filled...
View ArticleCan't access tickets
I'm getting a ForbiddenYou don't have permission to access /index.php on this server.When I try to access tickets area. Is there any maintenance scheduled or is something wrong in my account?
View ArticleRetracting a Ticket
I opened a ticket in regard to payment with low priority. My credit and debit cards were not going through. This ended up being a problem with my bank even though I had things work before and after my...
View ArticleTicketing system
Hi,I am getting this error, when I try to submit ticket or reply: ERROR: You do not have enough permissions to access this page. Please log in by entering your Email Address and Password.Then I login...
View ArticleProblem submitting a ticket for urgent support
HI there, I need to submit a ticket to request some urgent support from WebFaction. Every time I try, an error message appears saying I've missed one field. I've checked and rechecked and I've filled...
View ArticleCan't access tickets
I'm getting a ForbiddenYou don't have permission to access /index.php on this server.When I try to access tickets area. Is there any maintenance scheduled or is something wrong in my account?
View ArticleCan I submit a support ticket by email (or any other way)?
Hi,We have developed a custom control panel for our customers, using the webfaction's xmlrpc api for the creation of mailbox, emails, and domains. Unfortunately, there is no xmlrpc method to create a...
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